What shipping method are available?
Basic option) normally we send by china post, it takes 15~50days it depends on delivery situationSo, please check out this delivery time period before purchase.
Fast option) as fast option, we use UPS or FEDEX or SF Express or ARAMEX express to send, but with extra costs upon your package weight. fast express normally takes less than 7~14days.
Do we need to worry about its color difference when return buying?
Most of rope and cord is dyed in hands, that's the reason each every dyeing yarn, there must be little color difference.please understand and purchase
Is it possible to accept customization?
Normally Polyester made cord has a strong fasteness. all natural yarn made cord is recommened to wash with over 35degree water. By the way, All custom orders need certain MOQ per color, plus Custom color needs at least over 15~20kg minimum quantity.
Does our cord easily loosing its color when washing?
normally Polyester made cord has a strong fasteness. all natural yarn made cord is recommened to wash with over 35degree water.
Why is my cord not exactly same as marked thickness?
Cord / Rope somehow has its tension, so it seems little narrower than indicated size when stretched out.So when the cord is reel on spool, it is stretched, so when you take out to use it seems little different, but it will be recovered after a while.
How we can get the wholesales price?
First of all, you introduce yourself and share your plan about the monthly amount you would purchase. And we decide the wholesales price based on your quantity or monthly value.
Can we return the goods?
Unfortunately we don't accept return policy, unless error occurs from our side.